We at Charutalashi take great care in ensuring that your crystals, Rudraksh, and other sacred products are delivered to you safely and on time. Please read our shipping policy below to understand our process.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email.
Domestic Shipping (India)
- Standard delivery time is 4–7 business days after dispatch.
- Express shipping may be available at an additional cost.
- Delivery timelines may vary depending on your location.
International Shipping
We ship to select international locations. Delivery usually takes 7–21 business days after dispatch, depending on the destination country.
Customs clearance times may affect delivery schedules.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and order weight.
We may offer free shipping for orders above a certain value, as mentioned on our website.
Order Tracking
Once your order is shipped, we will provide a tracking number via email so you can monitor your delivery status.
Packaging
All products are carefully packed to ensure they arrive in perfect condition. Fragile items are given extra protection during packaging.
Customs, Duties, and Taxes (International Orders)
Buyers are responsible for any customs duties, taxes, or import fees applicable in their country. We are not responsible for delays caused by customs.
Delayed, Lost, or Damaged Shipments
If your order is delayed, lost, or arrives damaged, please contact us at charutalashi@gmail.com within 48 hours of delivery with your order details and photos of the product/packaging.
Contact Us
If you have any questions regarding shipping, please contact us at:
📧charutalashi@gmail.com